During a busy Pre-Christmas day at Sydney airport, a crowded flight was cancelled. A single agent was re-booking a long line of inconvenienced travelers. Suddenly, an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS."
The agent replied, "I'm sorry sir. I'll be happy to try to help you, but I've got to help these folks first, and I'm sure we'll be able to work something out."
The passenger was unimpressed. He SCREAMED, so that the passengers behind him could hear, "Do you have ANY idea who I am?" Without hesitating, the gate agent smiled and grabbed her public address microphone.
"May I have your attention please?" she began, her voice bellowing throughout the terminal. We have a passenger here at the gate WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to gate 17." With the folks behind him in line laughing hysterically, the man glared at the airline agent, gritted his teeth and swore "Screw you."
Without flinching, she smiled and replied, "I'm sorry, sir, but you'll have to stand in line for that, too."